(4.0 / 5)2004+ Ratings

Myaerotel Reviews

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Overall Rating

4.0
14 Reviews
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About Myaerotel

Myaerotel is a brand of airport transit hotels that provides comfortable accommodation for travelers who need a convenient place to rest during layovers or early/late flights. Operated by the Plaza Premium Group, a global airport hospitality company, Myaerotel offers modern rooms and suites with amenities such as high-speed internet, flat-screen TVs, and en-suite bathrooms.

Some Myaerotel properties also offer additional services such as 24-hour room service, fitness centers, meeting rooms, and restaurants. With locations in major airports worldwide, including Singapore Changi Airport and Abu Dhabi International Airport, Myaerotel has become a popular choice for travelers seeking a comfortable and hassle-free airport stay.

Myaerotel Pros & Cons

Pros of myaerotel.com:

  • Flexible Booking: Offers flexible hourly booking, allowing travelers to choose their check-in and check-out times based on their needs.
  • Comfortable Accommodation: Provides comfortable, private spaces for sleeping, suitable for transiting, arriving, or departing passengers.
  • Smart Traveller Membership: Offers a global travel membership program with perks like earning points and redeeming them at different stages of the airport journey.
  • Discounts and Perks: Members can enjoy discounts on airport lounges, first-class lounge packages, and selected food items at Root98 and Flight Club.
  • Airport Concierge Services: Members can enjoy up to 15% off on selected airport concierge services.
  • Digital Payment Methods: Accepts multiple currencies and offers digital payment methods like WeChat Pay and Alipay for a seamless transaction experience.

Cons of myaerotel.com:

  • Potential for Unfavorable Experiences: Experiences may vary based on the specific Aerotel location, and some customers have reported issues like early card charges without refund options.
  • Location-Specific Services: Services and experiences can differ significantly depending on the location of the Aerotel hotel, which may affect overall satisfaction.

Additional Notes:

  • Aerotel hotels are located either on airside (restricted area) or landside (non-restricted area) of the airport, which can impact accessibility and services available.
  • The hotel offers amenities like en-suite bathrooms, high-speed Wi-Fi, and quality toiletries, but specific amenities may vary by location.

Customer ratings by feature

  • Shipping & Delivery
    4.0
  • Customer Service
    4.5
  • Good Value
    4.2
  • Price & Quality
    4.5
  • Return Policy
    4.7

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Myaerotel Customer Reviews (14)

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Birgit Bach
Birgit Bach
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Feb 14, 2023
Rebekah Kelly
Rebekah Kelly
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Feb 14, 2023
Moricz Szakáts
Moricz Szakáts
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Feb 13, 2023
Adrian Edmondson
Adrian Edmondson
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Feb 12, 2023
Jill Schultz
Jill Schultz
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Feb 11, 2023
Kian Todd
Kian Todd
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Feb 11, 2023
Kate Skinner
Kate Skinner
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Feb 9, 2023
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Harrison West
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Feb 9, 2023
Renée Chabot
Renée Chabot
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Feb 9, 2023
Noémi Charrette
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Feb 8, 2023

Myaerotel Customer’s Q&A

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Myaerotel Features and Benefits

Key features and benefits of myaerotel.com include:

  • Smart Traveller Membership: This is a global travel membership program that offers various perks. Members can earn points and redeem them at different stages throughout their airport journey.
  • Point Earning: Members can earn 2 points for every USD1 spent on Aerotel room bookings.
  • Discounts: Members can enjoy discounts on airport lounges, first-class lounge packages, and selected food items at Root98 and Flight Club.
  • Airport Concierge Services: Members can enjoy up to 15% off on selected airport concierge services.
  • Comfortable Accommodation: Aerotel provides comfortable, private spaces for sleeping, suitable for transiting, arriving, or departing passengers.

Remember, experiences may vary based on the specific Aerotel location. It's always a good idea to check recent reviews for the most accurate information.

Myaerotel Pricing

Aerotel offers various pricing options and discounts:

  • Sydney Airport: Arrive in Style for just $99, including a private ensuite room and welcoming showers.
  • Kuala Lumpur: Get up to 27% + 10%* off your room reservation.
  • Singapore: Enjoy 15% + 10%* off your room stay between 9am – 6pm.
  • Instant Discounts: Up to 20%* off when booking at least 7 days in advance, with an additional 10%* discount for Smart Traveller members.
  • Flexible Hourly Booking: Available at Aerotel Singapore, starting from USD 114.

For the most accurate and up-to-date pricing, it is recommended to check the individual hotel's page on myaerotel.com.

About Myaerotel.com Payment Method?

Aerotel has embraced digital payment methods to streamline the booking process for their guests. The options include WeChat Pay and Alipay, catering to a global clientele by accepting multiple currencies such as CNY, USD, AUD, CAD, GBP, and SGD. Guests can conveniently use these platforms by scanning a QR code with their mobile devices. This addition signifies Aerotel's commitment to providing a seamless and modern transaction experience for travelers.

Myaerotel FAQs

FAQ

Myaerotel Alternatives

Here are some alternatives to myaerotel.com:

  1. changiairport.com
  2. harilelahospitality.com
  3. yotel.com

These websites offer similar services and could be considered when looking for alternatives to myaerotel.com. It's always a good idea to compare different options to find the one that best suits your needs. Remember, experiences may vary based on the specific location and services offered by each alternative.

FAQ

How To Open A Myaerotel Account?

To open an account on myaerotel.com, follow these steps:

  1. Visit the myaerotel.com website.
  2. Look for the "Create New Account" option.
  3. Fill in the required details in the registration form.
  4. After submitting the form, a verification link will be sent to your email or SMS.
  5. Click on the verification link within 24 hours to verify your account and activate your membership.

Please note that online bookings must be made at least 1 hour prior to your arrival. Enjoy your stay at Aerotel!

FAQ

Can I make a Myaerotel booking for immediate arrival?

No, you must make an online booking at least 1 hour prior to your arrival.
FAQ

What is Myaerotel’s Group Booking service?

A Group Booking service is any booking consisting of at least 10 people or 5 rooms.
FAQ

Why is it important to submit a Group Booking request in advance?

To ensure availability, it is important to submit a Group Booking request at least 7 days in advance as services/facilities are limited at certain locations.
FAQ

How long does it take for a member of the team to respond to a Myaerotel’s Group Booking request?

A member of the team will be in touch within 3 business days.
FAQ

What is Myaerotel’s Largest Global Travel Membership?

It is exclusively for avid travelers who consider the airport their second home for any purpose - travel, transit, or greeting loved ones.

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